SKYGEN Releases New Features To SaaS Platform
SKYGEN, the leading provider of software as a service (SaaS) and third-party administration (TPA) solutions for dental and vision benefits management, has introduced an online enrollment portal to meet growing market demand for individual benefit plans. The portal offers a step-by-step guided shopping experience for individuals to self-purchase and enroll in a benefits plan.
The individual enrollment feature is among the latest upgrades to SKYGEN’s Enterprise System, which provides SaaS benefits automation technology for commercial, Medicaid and Medicare Advantage payers across the specialty benefits industry.
Over the last 10 years, enrollment in commercial and publicly funded dental benefit plans has increased from 56% to 85%. Those seeking individual dental insurance increased from 24.4% to 28.4% between 2019 and 2020.
“In response to the market shift, the industry is rethinking how to help people attain affordable dental care,” said Jesse Filo, SKYGEN director of product development. “Consumers are looking for a connected and personalized experience that they can maintain digitally.”
The portal is available as a web app that supports desktop, tablet and mobile responsiveness. It enables individuals to view and manage insurance plans, along with the following functions:
- Shop, compare and purchase different dental and vision insurance plans
- Manage account details, such as updating credit card information
“By helping members meet their own needs, from product selection and transactions to ongoing support, our clients can increase customer satisfaction and sales while reducing the demand on their contact centers,” Filo said.
SKYGEN’S Enterprise System helps payers automate every aspect of benefits management, from utilization management, regulatory compliance and member and provider data management to claims intake, adjudication and provider reimbursement. Other platform upgrades include a new broker portal, which provides digital management tools to streamline administrative workflow.
For more information, visit www.skygenusa.com.